The platform for restaurants, bars, cafés and hotels

One platform.
Your entire business.

From the guest's order to the kitchen, the bill and the reports. TapDine connects every step of your operation in a single system.

Faster service Less strain on staff Happier guests Real-time monitoring Live inventory

How it works

Four steps. Zero chaos.

01

Scan

Guests scan the table QR with their camera. That's it.

02

Order

They order themselves from a photo menu, or simply by voice. No waiting.

03

The kitchen cooks

The ticket prints itself in the kitchen or at the bar. When it's ready, the waiter is alerted.

04

They pay

Bill with one tap. The waiter settles it on the spot.

Follow one order

From the guest's phone to the ticket at the bar, to the waiter alerted the moment it's ready, all the way to your dashboard.

Real screens from the app.

01Scan and order

MORPH LOUNGE

BAR

#000012

Table 42

26.07.2026 · 21:40

1 x Mojito

1 x Margarita

TOTAL1000.00

Thank you!

02Ticket prints at the bar

03Bar types the table number

04Waiter is notified

05Sales hit your dashboard

Who TapDine is for

From the neighborhood café to a multi-zone resort. One platform for every venue.

Warm restaurant dining room with table service

Restaurants

Guests order from the table. The ticket reaches the kitchen at once and tables turn faster.

Elegant bar with warm ambient lighting

Bars & cafés

At peak hour, orders and waiter calls flow without the chaos.

Luxury hotel pool with lounge service

Hotels & resorts

Restaurant, pool, beach bar, and room service. Each zone with its own menu and team.

Open-air venue suited to multi-location groups

Venue groups

Every location in one panel. Clear reporting for each venue.

Everything your venue needs

One system. From the first order to the evening report.

QR ordering

Guests order straight from their phone. Orders enter the system instantly, with no waiting and no misunderstandings.

Voice ordering

Guests simply say what they want. The voice waiter understands, adds it to the order and the guest just confirms.

Digital menu

Update the menu at any moment. Prices, products and languages change immediately, with no reprints and no extra cost.

Ready keypad

At the bar or in the kitchen, type the table number and press Enter. The waiter is alerted instantly, with no shouting across the room.

Waiter calls

Guests ask for help with one tap. The notification reaches staff immediately, without raising a hand or hunting for a waiter.

Ticket printing

Tickets print automatically where they belong, in the kitchen or at the bar, with no manual intervention.

Payments and fiscalization

Take cash or card payments and split the bill. In Albania, fiscal invoices are generated automatically, in line with the law.

Loyalty & Feedback

Reward loyal guests and collect comments after every visit to keep improving the service.

Inventory, reports and staff

Control stock, track sales in real time and manage staff from a single panel.

Frequently asked questions

Do guests need to install an app?

No. They scan the QR with their camera and the menu opens in the browser. No downloads, no sign-up.

What hardware do we need?

A PC or tablet for the kitchen and, if you want tickets, a thermal printer. That's it.

Does it work with our existing printers?

Yes, with standard ESC/POS thermal printers over network or USB. One PC manages them all.

How does fiscal compliance work?

In Albania it is configured once, then fiscal receipts issue themselves in the background without delaying payments. Elsewhere TapDine handles ordering and service, and payment stays on your certified till.

Which languages does the menu support?

Albanian, English, French and Italian. Guests switch it themselves on their phone.

Is our data safe?

Every venue's data is fully isolated. Credentials are stored encrypted and staff access is controlled with roles and permissions.

How do we get started?

Write to us below. We set up your menu, print the table QR codes and train your staff. Then you're ready for the first order.

Book a demo

Tell us a bit about your venue. We'll come back with a demo built on your real menu.

  • See TapDine in action with a personalized demo.
  • We discuss your venue’s needs and the best setup for you.
  • Get a clear offer, with no commitment and no hidden costs.